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ParentSquare

ParentSquare Communications

One of Augusta Public Schools' key goals is strengthening partnerships between schools and families through consistent, two-way communication. To support that goal, the district uses ParentSquare and StudentSquare (for students in grades 6-12) as its official communication platforms. Together, they provide a convenient, secure and accessible hub for district, school, classroom, activities and athletics communication, with built-in translation to help families stay connected in their preferred language. Available on a mobile device or computer, these tools make it easy to receive updates, exchange messages and stay informed.

A smartphone displays the ParentSquare app logo and the text 'Introducing ParentSquare'.

ParentSquare • StudentSquare Tips 

  • Activate Your Account: Click the link in your activation email/text, sign up on parentsquare.com or via the ParentSquare app using the email provided to the school.
  • Download App: It is easy to stay in the loop with the ParentSquare or StudentSquare app. Download it now for iOS or Android devices.
  • Set Preferences: Click your name in the top right, then manage account, to set your notification and language preferences. You choose your message frequency. Do you want your messages instantly? Or one digest each evening? You decide! Notification preferences in ParentSquare are not all-or-nothing for your entire account. You can customize your notification settings for each school or district you are associated with. 
  • Get Photos & Files: Click 'Photos & Files' in the sidebar to access pictures, forms and documents that have been shared with you.
  • Appreciate Posts: Click 'Appreciate' in your email/app or website to thank a teacher or staff member for a post.
  • Comment or Reply: Click 'Comment' in the app or website to privately ask a question about the post that your teacher or school sent. (Please note: Comments/replies may not always be available on each post.)
  • Participate: Click 'Sign Ups & RSVPs' in the sidebar to see available opportunities. Click the bell on top to check your commitments.
  • Join a Group: Click 'Groups' in the sidebar to see groups you (or your student) are participating in or to stay up-to-date. This is where you will find athletic team or extracurricular group communication.
  • Find People: Click 'Directory' in the sidebar to find contact information for school staff.
  • Get in Touch: Click 'Messages' in the sidebar to privately get in touch with staff and teachers.

ParentSquare (Families & Staff)

What Can Families Do with ParentSquare?

  • Receive district, school and classroom updates
  • Choose how and when notifications are delivered
  • Send and receive messages
  • View calendars, photos and announcements
  • Access built-in translation tools
  • Receive emergency alerts and notifications

Getting Started

Open the ParentSquare invitation email. Select Activate Your Account. Follow the prompts to complete setup. Download the ParentSquare app or access ParentSquare through a web browser. If you do not receive an invitation email, check your Spam folder or log in to ParentSquare Online using the email you provided in Skyward. If you need further assistance, reach out to your school's office. View a Parent Guide PDF (English) or Parent Guide PDF (Spanish).

StudentSquare (Grades 6-12)

What Can Students Do with StudentSquare?

  • Receive messages from teachers, coaches and sponsors
  • Stay informed about classes, activities and athletics
  • Communicate with school staff through a district-approved platform
  • Access school and classroom updates
  • Receive notifications through the mobile app or web browser

Getting Started

Students can access StudentSquare using their district credentials on a school-issued device, through a web browser or by downloading the StudentSquare mobile app.

In compliance with HB 2299, Parent/Square and StudentSquare are the district-approved platforms for communication between students and teachers, coaches, sponsors and other school staff. 

 

 

  • Activating your account allows you to customize your notification preferences, communicate with staff and access additional features, all in one place.

    How to activate your account:

    • Open the invitation email or text. Click Activate your account or tap the link to activate your account.
    • Create a password for your ParentSquare account and click Register.
    • Click Confirm for your phone number and/or email. A verification code will be sent to the email or phone number.
    • Enter the verification code to confirm.
    • Confirm your child(ren) by clicking Confirm. Use Not My Child if a child listed is not associated with your account.
    • Name misspelled? Wrong email or phone number? Missing a child on your account? Contact your child's school to get this information updated.
    • Once you are logged in to ParentSquare, you will be able to access self-paced training modules, video resources and help articles to assist you with using ParentSquare.
    • Click ? (Help) for help or your school contact information.
    • Select Help Articles to learn how to use ParentSquare.

  • ParentSquare will become the district's primary communication platform, replacing most tools such as SchoolMessenger, Remind, TeamReach, ClassDojo and other communication apps used for district, school, classroom, team and activity updates.

    ParentSquare does not replace PowerSchool Family Access, How’s School Going, or other learning management systems or district email. Families and students will continue to use those systems for student information, grades, assignments and other instructional purposes.

  • One ParentSquare account can connect all students associated with the same parent/guardian email address.

  • Notification preferences in ParentSquare are not all-or-nothing for your entire account. You can customize your notification settings for each school or district you are associated with. This means you can choose different notification methods and frequencies (such as Instant, Digest, or Off) for each school or district individually. On the mobile app, you can also toggle custom settings on or off to apply the same or different preferences for each school. Currently, notification customization is available at the school or district level, not for specific groups. How to manage your account settings.

  • ParentSquare can deliver messages through email, text messages, phone calls and app notifications. Families can customize notification preferences after activating their account. 

  • In a web browser:

    • Click your name in the top-right corner and select Manage Account.
    • Click Security on the left and then Reset Password.

    On the app:

    • Tap Account from the menu and select Change Password.

  • In a web browser:

    • Click your name in the top-right of the screen and then select Manage Account.
    • Click Language and use the drop-down menu to select your language.

    On the app:

    • Tap the three-lined menu, select Account.
    • Tap Preferences, then Language.
    • Choose your language setting from the list.

  • Contact your school. Your school will be able to verify your identity and connect you to your child in ParentSquare.

  • You can text the word "START" to 66458.

  • Contact the school you wish to remove. They will update their records to remove you from ParentSquare for their school.

  • You can send a message to your child's teacher from Messages by clicking New Message. You can reply to a message from your principal, however, you cannot initiate a message to the principal. To learn more, see View, Send or Reply to a Direct Message.